CAVEHILL PSYCHOLOGY
PRIVACY POLICY
Cavehill Psychology Customer Privacy Notice
Contact details
Email: info@cavehillpsychology.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
• Names and contact details
• Usage data (including information about how you interact with and use our website, products and services)
• Information relating to compliments or complaints
• Records of meetings and decisions
We collect or use the following personal information to comply with legal requirements:
• Name
• Contact information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here. You can read more about this right here.
• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here. You can read more about this right here.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
Embedded content to other websites
Our website may include links to other websites that might interest you. Once you leave our site by clicking on these links, please be aware that we have no control over those external websites. As a result, we cannot be held responsible for the protection and privacy of any information you provide while visiting them, as they are not covered by this privacy policy.
Where we get personal information from
Directly from you
How long we keep information
We store information for three years.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the bottom of this privacy notice.
Last updated
27 September 2024